Automation
AI chatbot builder
Build WhatsApp journeys for FAQs, lead qualification, booking, support triage, order questions, and human handoff.
- No-code flow planning
- AI answers from approved business data
- Bot-to-agent handoff
WhatsApp automation features
Run the complete WhatsApp customer journey from one platform.
AutoChat combines AI chatbots, team inbox, broadcasts, WhatsApp commerce, Flows, integrations, analytics, and rollout support so customer conversations become organized business workflows.
Inbox
Bot
Broadcast
API
Core modules that work together
Each module can solve one job, but the bigger value is connecting the full sales, support, marketing, and operations loop around WhatsApp.
Operations
Team inbox and CRM
Give the sales and support team one shared place to manage WhatsApp conversations without losing customer context.
- Conversation assignment
- Tags, notes, and ownership
- Mobile and web access
Growth
Broadcasts and templates
Run Meta-approved template campaigns, segment contacts, and keep replies connected to the same inbox workflow.
- Campaign lists and tags
- Template-led follow-up
- Reply routing to agents
Sales
WhatsApp commerce
Support product discovery, payment-link handoff, COD confirmation, abandoned cart recovery, and order follow-up.
- Catalog conversations
- Shopify and WooCommerce paths
- Post-purchase support
Meta tools
WhatsApp Flows
Collect structured customer information inside WhatsApp for quotes, appointments, onboarding, feedback, and lead forms.
- Guided form experiences
- Cleaner lead data
- Less manual follow-up
Integrations
API and webhooks
Connect WhatsApp actions with CRMs, ecommerce stores, sheets, forms, lead ads, ticketing, and custom systems.
- Real-time event triggers
- Custom fields and payloads
- Developer-friendly handoff
Customer journey
From first message to managed follow-up
A strong WhatsApp setup is not only a bot or a broadcast tool. It needs capture, qualification, conversion, support, and reporting to stay connected as the customer moves through the business.
1
Capture
Turn website clicks, Meta lead ads, QR scans, product enquiries, and support requests into organized WhatsApp conversations.
2
Qualify
Use bot questions, AI replies, tags, and fields to understand intent before the right human team member steps in.
3
Convert
Send templates, product details, payment links, booking links, and reminders while keeping the conversation history visible.
4
Support
Route follow-ups, repeat questions, order status, service updates, and escalations through one team workflow.
Use-case depth
Built for real WhatsApp revenue and support workflows
AutoChat stays practical for business owners, marketers, sales teams, support teams, and ecommerce operators who need the WhatsApp channel to run every day without chaos.
Lead qualification from ads
Product enquiry automation
Appointment and demo booking
Abandoned cart recovery
Order and payment follow-up
Customer support triage
Renewal and reminder campaigns
Agent handoff with CRM context
Operations, integrations, and rollout support
Go beyond feature names with the operating layers that make AutoChat a dependable operating system around WhatsApp.
Meta-ready rollout
Plan number readiness, template usage, business verification, coexistence limits, and safe WhatsApp API onboarding.
Analytics and visibility
Track campaign responses, team ownership, customer status, and workflow performance so follow-up gaps are easier to find.
Reusable playbooks
Standardize sales, support, ecommerce, appointment, education, healthcare, real estate, and service-business flows.
Common integration paths
ShopifyWooCommerceGoogle SheetsHubSpotRazorpayStripeZapierMakePabblyOpenAIWebhooksCustom API
Feature questions
Questions buyers check before a demo
Quick answers for buyers who want to understand fit, setup scope, and integrations before booking a demo.
Which AutoChat feature should a business start with?
Most teams start with the team inbox, AI chatbot flows, approved templates, and one clear lead or support workflow before expanding into broadcasts, commerce, and API automation.
Can AutoChat manage WhatsApp sales and support together?
Yes. AutoChat is built around shared customer conversations, so sales, support, broadcasts, bot replies, and human handoff can stay connected in one operating flow.
Does AutoChat support integrations and custom workflows?
Yes. AutoChat can connect with ecommerce stores, CRMs, spreadsheets, forms, payment events, Zapier, Make, Pabbly, APIs, and webhooks depending on the rollout plan.
Review the right WhatsApp feature mix before rollout.
Start with the customer journey, then connect automation, inbox, templates, integrations, commerce, and analytics around the same business goal.